Introduction
When investing in home improvements, particularly in windows, it's crucial to understand what you're getting into—especially when it comes to warranties. With Velux windows, you're not just choosing a premium product; you're also stepping into a world of guarantees and assurances that can protect your investment for years to come. This comprehensive guide will delve into the intricacies of the warranty offered on your new Velux windows, addressing common concerns and providing actionable insights for homeowners. Whether you’re searching for a "Velux window installer near me" or considering a "Velux window fitting service," understanding the warranty is essential.
Understanding the Warranty on Your New Velux Windows
What Is a Warranty?
A warranty serves as a promise from the manufacturer regarding the quality and lifespan of their product. For Velux windows, this means the company stands behind its products, ensuring they meet specific standards and are free from defects.
Types of Warranties Offered by Velux
Limited Warranty: Covers manufacturing defects in materials and workmanship under normal use. Glass Warranty: Specifically covers issues related to glass, such as fogging or seal failure. Labor Warranty: Some Velux window installation services may offer labor warranties as part of their packages.Duration of Warranties
- Standard Duration: Most warranties last between 10 to 20 years depending on the type of product. Extended Options: Some installers may provide extended warranties if you opt for their professional Velux installation services.
What Does the Warranty Cover?
Defects in Material and Workmanship
The warranty primarily protects against manufacturing defects that could compromise your window's integrity or performance.
Exclusions from Coverage
It's just as important to know what’s NOT covered:
- Damage due to improper installation (hence why hiring certified professional Velux installers is vital). Normal wear and tear. Weather damage or natural disasters.
How Does the Warranty Work?
Claiming Your Warranty: The Process
Documentation: Keep all purchase documents handy. Contacting Customer Service: Reach out to Velux customer support with details about your product and issue. Inspection: A representative may inspect your installation before approving any claims.Important Considerations When Making a Claim
- Ensure you’ve followed all care instructions provided by Velux. Have photographs ready that document any issues.
Choosing a Reliable Installer Matters
Why You Should Hire Professional Velux Installers
Hiring certified professionals ensures that your installation meets all relevant codes and standards, which can significantly affect warranty coverage.
Benefits of Using Professional Installers
- Assurance of proper installation. Potential inclusion of labor warranties. Expertise in handling unique installations like roof window installations.
Finding a Velux Window Installer Near Me
Tips for Locating Qualified Installers
Use online searches for "Velux window company" or "Velux window installer near me." Check reviews and ratings on platforms like Google or Yelp. Ask for recommendations from friends or family who have had similar work done.Interviewing Potential Installers
Consider asking:
- Are you certified by Velux? What warranties do you provide? Can I see examples of previous work?
Understanding Different Types of Velux Windows
Skylights vs Roof Windows
Both options serve distinct purposes, but understanding Velux window installers their differences is crucial when selecting what fits best for your project needs.
Skylight Windows
Ideal for letting natural light flood into spaces while maintaining privacy.
Roof Windows
Designed more for ventilation and access rather than solely light transfer.
Maintenance Tips to Preserve Your Warranty
Regular maintenance can extend both functionality and aesthetic appeal while ensuring compliance with warranty conditions.
Cleaning Instructions
- Utilize non-abrasive cleaners to avoid scratching glass surfaces. Regularly check seals around frames for wear or damage.
Annual Inspections
Schedule yearly inspections with your installer to identify potential issues early before they become costly repairs not covered by warranty.
FAQs
1. What voids my warranty on Velux windows?
Improper installation, neglecting maintenance instructions, and damage from external factors can void your warranty.
2. How long does it take to get my warranty claim processed?
Typically, claims can take anywhere from a few days up to several weeks depending on complexity and documentation needed.
3. Can I transfer my warranty if I sell my home?
Yes, most warranties are transferable; however, you'll need to check specific terms with Velux regarding eligibility requirements.
4. What should I do if my product has been discontinued?
In such cases, contact customer support for guidance on replacement options or available alternatives under current products.
5. Do I need proof of professional installation for my warranty?
Yes, having proof ensures you’ve adhered to proper installation guidelines which is essential for maintaining coverage under the warranty terms.
6. Are there additional warranties available through certain retailers?
Some retailers might offer additional coverage options; always ask about these when purchasing your new windows!
Conclusion
Understanding the warranty on your new Velux windows is paramount when making an informed decision about home improvements. Knowing what it covers—and what it doesn’t—can save you time, money, and hassle down the line. Additionally, prioritizing high-quality professional installation will further enhance your investment's security by ensuring compliance with warranty conditions laid out by manufacturers like Velux. So whether you're looking up “Velux window fitting service” or seeking “skylight window installers,” being aware of the ins-and-outs of warranties will empower you throughout this journey!